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Return & Refund Policy
Our Return and Refund Policy was last updated [23 January 2024]
Thank you for shopping at [eneitrecyclershop.com].
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to [ene it recycler limited]
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by you to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to [ene it recycler limited], accessible from [eneitrecyclershop.com]
● “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
● By visiting this page on our website: [eneitrecyclershop.com]
● By sending us an email: [return@eneitrecyclershop.com]
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
I retain records of all items sold across all digital platforms. I keep records as serial, part, and bios numbers. I also keep pictures. I do this for the security of my customers and operations.
All returns are matched with our records. Any return that is contrary to our records are returned at customer’s expense or disposed of.
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
Our return policies: I retain records of all items sold across all digital platforms. I keep records as serial, part, and bios numbers. I also keep pictures. I do this for the security of my customers and operations.
All returns are matched with our records. Any return that is contrary to my records are returned at customer’s expense or disposed of. The incident may be reported to the police.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Ene It Recycler Limited
Flat 8 Clissold House
Lordship Road, London N16 0PS
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
● By visiting this page on our website: [returns@eneitrecyclershop.com]
● By sending us an email: [admin@eneitrecyclershop.com]